Patient Experience


Waiting for FDA to Catch Up: What Hospitals Can Do to Address Supply Chain and Device Shortages

July 06, 2021

Peter Urbanowicz, managing director and co-head of Alvarez and Marsal’s Healthcare Industry Group, discusses the FDA’s new focus in addressing supply chain and device shortages posed by the COVID-19 pandemic and what hospitals should be doing in the meantime to adjust.

Provider Trends in Healthcare Payments: Missing the Connection with Consumers

July 05, 2021

Consumer sentiments show the demand for contactless experiences that are also digital and convenient has been on the rise for years, and 2020 might be the year where the importance of this rising demand was fully realized.

The Rise of the Centralized Virtual Care Hub

June 28, 2021

During the pandemic, any health service that could go virtual, did. In the last 12 months, demand for virtual care has risen sharply, but shifting to a centralized virtual care hub is not easy pivot for many traditional health providers.

Key Factors to Drive Healthcare Engagement for Lasting Behavioral Change

June 14, 2021

In an era when patient communication channels have moved online, how can providers ensure that digital health and behavior modification tools drive healthcare engagement in a way that promotes meaningful, long-lasting, and positive outcomes?