Patient Experience

January 05, 2023

The Buffalo Bills player remains hospitalized as millions pray for his recovery. Doctors stress the importance of CPR training, since most who suffer cardiac arrest outside a hospital don’t survive.

January 03, 2023

Healthcare organizations must ensure patients can afford their prescriptions to reduce the risks of complications, Nele Jessel of athenahealth suggests.

December 30, 2022

Continuing our rundown of the top stories with readers, we look at features focused on patients and where hospitals are succeeding and where they can improve.

December 23, 2022

An investigation by KHN found that hospitals are being aggressive in going after patients for unpaid bills.

December 22, 2022

If hospitals and healthcare organizations want to show how much they value their patients, they must listen to them, says Adrienne Boissy of Qualtrics.

December 20, 2022

Patient advocates said the federal report should be used to drive meaningful change. Emergency medicine groups faulted the study and said it will deter people from going to the hospital.

December 14, 2022

Most healthcare executives surveyed said they’re offering some type of home-based care. But they said staffing remains a big challenge.

December 13, 2022

The system aims to expand options at its children's hospital and provide more care for kids in their communities. Katy Welkie and David Flood of Intermountain talked with Chief Healthcare Executive about the effort.

December 12, 2022

Hospitals are filled with patients with respiratory illnesses, and flu hospitalizations are the highest in more than a decade. Now, more people are being treated in hospitals for COVID-19.

November 28, 2022

Groups representing doctors and hospitals say they support the spirit of the law, but a process to resolve billing disputes is tilted in favor of insurers.