Patient Experience

He spoke with Chief Healthcare Executive® about its newest hospital, the acquisition of Cancer Treatment Centers, and putting patients first.

Dr. Takeisha Davis, CEO of the New Orleans East community hospital, talks about efforts to keep people healthy, using plain language, and concerns about Medicaid cuts.

Jeffrey Flaks, Hartford’s president and CEO, talked with us about making care more accessible and affordable. And he talks about the desire to continuously get better.

The leader of the Connecticut-based health system talks about using AI and a host of other topics in the latest installment of our new video series.

The health system recently received honors from Press Ganey recognizing its strides in patient safety and reliability. Jennifer Bayersdorfer, Providence’s chief quality officer, talks about the system’s gains.

He talks about the New Jersey system’s partnership with Epic, embracing change, and knowing when it’s time to compete and time to cooperate.

People are biologically and emotionally designed to thrive in community. Our bodies know connection is not optional; it is foundational.

Sally Werner talks with us about her plans for the organization, concerns about sustaining progress in the fight against cancer, biomarker testing and more.

It’s the third year U.S. News has analyzed outpatient surgery centers, which perform procedures that had typically been done in hospitals.

The annual digital health conference offered useful insights on what’s happening in the healthcare industry, and what’s coming.

At the close of the HIMSS conference, the actor shares his account of surviving an ordeal that he says should have been fatal, with a few lessons for healthcare leaders.

Heather O’Sullivan, president of Healthcare at Home at Mass General Brigham, talks with Chief Healthcare Executive about the outlook for home hospital programs.

Kyle Zebley, CEO of the American Telemedicine Association, talks with Chief Healthcare Executive about wins in Washington and what’s next for telehealth.

Speaking at the HIMSS conference, Dr. Sumbul Ahmad Desai, Apple’s VP of health and fitness, talks about empowering patients, protecting privacy and helping providers.

He says hoping conditions improve isn’t a viable strategy. He also says it’s time to recognize that the government and employers expect more from health systems.

The last of the Baby Boomers are approaching retirement, and health systems must prepare for a bigger population of Americans who will need more care.

The health system is using telehealth to deliver more care across the rural Midwest, saving time for money and patients. Dr. Dave Newman of Sanford Health talks with us about virtual care.

Ben Harder of U.S. News talks with Chief Healthcare Executive about the inaugural ratings and key takeaways.

The spending package includes a two-year extension for telehealth programs, and a five-year extension for home hospital programs. Now, advocates are seeking permanent reforms.

The website released its annual list of the top hospitals. Winners came from large healthcare giants and smaller systems.

The medical adviser of Healthgrades talks with Chief Healthcare Executive about this year’s list of top hospitals, challenges for some Americans, and questions patients can ask.

Hospitals need to be coordinating with local and state emergency management teams, evaluate supplies, and plan for staffing amid road closures.

Healthcare leaders say artificial intelligence offers the potential to protect patients and avoid harmful events that can be protected.

Health systems are treating a lot of flu patients, particularly kids. The flu has affected blood supplies, with some hospitals triaging supplies.

Leah Binder talks with Chief Healthcare Executive® about her optimism for progress, the newer focus of healthcare leaders, and work that still must be done.