Patient Experience

July 07, 2021

For those who take regular prescriptions for a chronic condition—which many seniors do—the savings at Costco escalated.

July 06, 2021

Peter Urbanowicz, managing director and co-head of Alvarez and Marsal’s Healthcare Industry Group, discusses the FDA’s new focus in addressing supply chain and device shortages posed by the COVID-19 pandemic and what hospitals should be doing in the meantime to adjust.

July 05, 2021

Consumer sentiments show the demand for contactless experiences that are also digital and convenient has been on the rise for years, and 2020 might be the year where the importance of this rising demand was fully realized.

June 29, 2021

Sundar Kamak, global head of manufacturing at Ivalua, discusses the COVID-19 pandemic’s effect on healthcare supply chains and how technology can help alleviate those issues.

June 28, 2021

During the pandemic, any health service that could go virtual, did. In the last 12 months, demand for virtual care has risen sharply, but shifting to a centralized virtual care hub is not easy pivot for many traditional health providers.

June 22, 2021

Kaveh Safavi, MD, JD, global health lead of Accenture Health, discusses how the pandemic influenced the speed at which healthcare organizations adopted new technologies and how this adoption is impacting patient care.

June 14, 2021

In an era when patient communication channels have moved online, how can providers ensure that digital health and behavior modification tools drive healthcare engagement in a way that promotes meaningful, long-lasting, and positive outcomes?

June 10, 2021

Following authorization from the CMS, the healthcare survey specialist will create methods to gauge patient experience.

May 10, 2021

According to Pew Research, 96% of Americans own a cell phone and 81% have a smartphone, which are the devices they use to communicate and access information on a daily basis.

May 07, 2021

The company hit the restart button in 2012 when it saw an opportunity to address the affordability gap in healthcare, as costs began started to shift from the payer to the consumer.