Patient Experience

Doulas can improve the birthing experience for all, with their presence linked to positive outcomes, including reduced cesarean section rates and fewer preterm births.

Researchers developed an algorithm that reduces the time to confirm or rule out a heart attack. Two team leaders talk about the work and lessons they learned.

Health systems are doing better in protecting patients, and Leapfrog is offering new recognition for those performing well over time. But the group finds variance in performance and still sees room for hospitals to improve.

For health systems that are succeeding in safety, the C-suite drives the culture. And leaders empower all employees to raise concerns of patient safety.

The Leapfrog Group has released its Spring 2025 Safety Grades, and it spotlights a select group of hospitals earning the highest marks for over a decade.

Brenda Snow, founder and CEO of Snow Companies, has written a new book about her patient journey. She offers advice for patients and their loved ones.

The number of cases is far higher than last year and continues to climb, the CDC says. Officials say it's critical to get more people vaccinated.

While hospitals have focused more on social factors affecting health, less than 1 in 3 emergency departments ask patients about those challenges. Researchers call it a ‘missed opportunity.’

Less than half of America’s rural hospitals still have labor and delivery units, raising more concerns of growing maternity care deserts.

More than 50 labor and delivery units have been shuttered in the last decade, for a variety of reasons.

HSHS St. Vincent Children’s Hospital gets in the spirit with its own rookies, the infants in its NICU Unit. Hospital staff aimed to give parents a boost.

The Medical University of South Carolina board signed off on a plan to build a new cancer hospital in Charleston, along with an outpatient surgery center.

Too many women die after giving birth, and more are dying weeks or months after delivery. Dr. Cynthia Chen-Joea of the American Academy of Family Physicians talks about the stubborn problem and what can be done.

Researchers find patients are more likely to continue using them if they get them from medical equipment suppliers rather than pharmacies. Dr. Arti Masturzo of CCS talks about the study.

Potential reductions in funding could be devastating for families. Heather Sachs of the National Down Syndrome Congress talks about the impact and efforts to preserve Medicaid.

The media outlet examined more than 4,300 facilities to identify the best performers. We talked with Chesley Wen of U.S. News about this year’s rankings.

CHOP says the donation from Comcast’s CEO is the largest in the pediatric system's history. The plans call for a new hospital and the renovation of its existing inpatient facility.

A new American Hospital Association report points to improvements in patient safety. The report suggests a better safety culture improves outcomes and helps employee well-being.

Many healthcare leaders say artificial intelligence offers the promise of improving care. Marcus Schabacker, CEO of ECRI, says there need to be more safeguards.

The dismissal of patient and family concerns rose to the top of ECRI’s annual list of threats to patients. Marcus Schabacker, ECRI’s CEO, talks with us about the need to listen to patients.

Leaders from the Memorial Hermann Health System, Penn Medicine and Rady Children’s Health talk about keys to building smart hospitals.

Arthur C. Evans Jr., CEO of the American Psychological Association, talked about the importance of finding new ways to reach people who need assistance.

An analysis by Premier Inc. notes that the costs of fighting claims has risen, and there’s an uptick in prior authorization demands from Medicare Advantage plans.

Dan Shoenthal, chief innovation officer at MD Anderson Cancer Center, talks about helping patients navigate the system, AI’s potential, and being thoughtful about its use.

Children’s Hospital New Orleans will now be known as Manning Family Children’s, reflecting a ‘transformational’ partnership.