Patient Experience

November 28, 2022

Groups representing doctors and hospitals say they support the spirit of the law, but a process to resolve billing disputes is titled in favor of insurers.

November 25, 2022

Just as Americans are shopping online for the holidays, patients should be able to have the same convenience in finding the care that they need.

November 21, 2022

Many digital products in behavioral health are aimed at the ‘worried well.’ Those looking to develop solutions for mental illness need to involve clinicians and patients in designing products.

November 16, 2022

The watchdog organization released its fall 2022 Hospital Safety Grades, and it’s the 10th year of the group’s report cards. Hospitals made great strides before the COVID-19 pandemic, but gains have been lost.

November 15, 2022

The head of the Pennsylvania healthcare system cites the ability to invest in programs to help patients live healthier lives. And he says those efforts are paying off.

November 08, 2022

It’s another sign of the evolving healthcare market. Walgreens Boots Alliance CEO Roz Brewer called it ‘transformational for our U.S. Healthcare segment.’

November 01, 2022

Ian Manners, chief strategy officer of TailorMed, talked with us about the company’s work with health systems and lessons for hospitals in helping patients manage big medical bills.

October 27, 2022

Researchers found an automated, 30-day text messaging program engaged patients and lowered their odds of needing acute care services.

October 26, 2022

Health systems are reporting unusually early surges of the respiratory virus, and they are worried about the possibility of rising flu and COVID-19 cases.

October 26, 2022

More than 4,500 hospitals were analyzed across 17 different specialty areas. The group says it hopes consumers use the rankings to make informed choices.