August 12, 2022
Article
The company’s technology helps patients navigate sprawling hospitals, along with scheduling and billing. CEO Joshua Titus says Gozio’s platform helps hospitals see higher patient engagement.
August 11, 2022
Article
The company employs chatbots with natural language to connect with patients on mobile phones. CEO Greg Johnsen touts the ease of the technology for consumers.
August 09, 2022
Article
Sossong, who leads the company’s behavioral health efforts, spoke with us about the stress of the pandemic, expanding services to rural areas and integrating mental health with primary care.
August 09, 2022
Article
More than 1,300 centers nationwide are getting grants to improve data reporting, which should also improve health equity, the Health and Human Services Department says.
August 03, 2022
Article
The Centers for Medicare and Medicaid Services dropped a plan to suppress some safety reporting after pressure from patient advocates. The Leapfrog Group cheered the move.
July 28, 2022
Article
Health systems with more doctors and palliative services saw fewer patients bounce back to the hospital, a recent study found.
July 21, 2022
Article
The Cleveland-based system was hailed for its commitment to excellence. Cliff Megerian, the system’s CEO, says the staff aims to deliver care with kindness and compassion.
July 03, 2022
Article
Automated solutions help measure the patient experience efficiently, gain essential insight into what patients think, and allow providers to act on that knowledge.
June 30, 2022
Article
A survey of executives find recruiting and retention are top challenges, along with improving the patient experience and expanding digital health options.
June 29, 2022
Article
Only 2% of the nation’s hospitals earned recognition from the Lown Institute. Some were singled out for their success even with a high concentration of COVID-19 patients.