Patient Experience

President Trump’s administration is rolling back the guidance issued under President Biden. Critics say it will endanger patients and leave doctors more puzzled about when they can act in emergencies.

The American Diabetes Association and The Leapfrog Group are honoring hospitals who are giving top-notch care to those with diabetes. It’s the second year the groups have presented the awards.

The Virginia Telemental Health Initiative partners with clinics to offer free telehealth services to patients. Leaders of the program talk about the effort, its expansion and keys to success.

It now takes an average of 31 days to see a physician in some large markets, according to a survey by AMN Healthcare.

Robert F. Kennedy Jr. said the government is no longer advising the shot for pregnant women and healthy kids. Critics are worried about a loss of access and are urging insurers to maintain coverage.

Health systems have said the House package would leave millions without coverage and could lead to hospital closures. They’re hoping to persuade the Senate to avert the cuts.

The two institutions will build a new children’s cancer center. They say they’re excited about expanding research capabilities and are aiming high.

Healthcare providers are best positioned to treat patients with obesity with these medications, but they face hurdles in starting and maintaining those programs.

Some of the shifts may be permanent. Allison Oakes of Trilliant Health talks about fundamental changes in the way Americans seek healthcare.

The Kinder Foundation made the donation, which will fund a new children’s cancer center. Dr. Donald ‘Will’ Parsons of Texas Children’s explains how it will transform pediatric care and research in Houston.

RWJBarnabas Health and Rutgers Cancer Institute teamed to build the freestanding hospital. It’s part of a $1.5 billion investment in cancer services across the Garden State.

Healthcare leaders are denouncing the move to terminate the Healthcare Infection Control Practices Advisory Committee, which sets standards to protect patients and staff.

Doulas can improve the birthing experience for all, with their presence linked to positive outcomes, including reduced cesarean section rates and fewer preterm births.

Researchers developed an algorithm that reduces the time to confirm or rule out a heart attack. Two team leaders talk about the work and lessons they learned.

Health systems are doing better in protecting patients, and Leapfrog is offering new recognition for those performing well over time. But the group finds variance in performance and still sees room for hospitals to improve.

For health systems that are succeeding in safety, the C-suite drives the culture. And leaders empower all employees to raise concerns of patient safety.

The Leapfrog Group has released its Spring 2025 Safety Grades, and it spotlights a select group of hospitals earning the highest marks for over a decade.

The number of cases is far higher than last year and continues to climb, the CDC says. Officials say it's critical to get more people vaccinated.

While hospitals have focused more on social factors affecting health, less than 1 in 3 emergency departments ask patients about those challenges. Researchers call it a ‘missed opportunity.’

Less than half of America’s rural hospitals still have labor and delivery units, raising more concerns of growing maternity care deserts.

More than 50 labor and delivery units have been shuttered in the last decade, for a variety of reasons.

The Medical University of South Carolina board signed off on a plan to build a new cancer hospital in Charleston, along with an outpatient surgery center.

Too many women die after giving birth, and more are dying weeks or months after delivery. Dr. Cynthia Chen-Joea of the American Academy of Family Physicians talks about the stubborn problem and what can be done.

Researchers find patients are more likely to continue using them if they get them from medical equipment suppliers rather than pharmacies. Dr. Arti Masturzo of CCS talks about the study.

Potential reductions in funding could be devastating for families. Heather Sachs of the National Down Syndrome Congress talks about the impact and efforts to preserve Medicaid.

The media outlet examined more than 4,300 facilities to identify the best performers. We talked with Chesley Wen of U.S. News about this year’s rankings.

CHOP says the donation from Comcast’s CEO is the largest in the pediatric system's history. The plans call for a new hospital and the renovation of its existing inpatient facility.

A new American Hospital Association report points to improvements in patient safety. The report suggests a better safety culture improves outcomes and helps employee well-being.

Many healthcare leaders say artificial intelligence offers the promise of improving care. Marcus Schabacker, CEO of ECRI, says there need to be more safeguards.

The dismissal of patient and family concerns rose to the top of ECRI’s annual list of threats to patients. Marcus Schabacker, ECRI’s CEO, talks with us about the need to listen to patients.