Patient Experience

Leah Binder talks with Chief Healthcare Executive® about her optimism for progress, the newer focus of healthcare leaders, and work that still must be done.

Dr. Oliver Kharraz talks with Chief Healthcare Executive® about patient preferences, and the willingness to shop around for the right physician.

At a time when there’s skepticism of the medical establishment, nurses can play a key role in helping patients and reducing confusion.

The American Cancer Society hailed progress in reducing cancer deaths. But advocates are worried about reduced spending on cancer research.

Hospitals are seeing more patients with the flu, even as the government’s revised childhood vaccine schedule no longer recommends flu shots for all children.

The acclaimed drama has kicked off its second season. The show has won praise for its realistic portrayal of a Pittsburgh hospital.

R. Shawn Martin, CEO of the American Academy of Family Physicians, talks with us about misinformation, changes in federal guidance and declines in vaccinations.

While primary care broadly faces underfunding, burnout, and poor coordination, pediatrics has been especially overlooked.

The Department of Health & Human Services says it no longer recommends the flu shot and some other shots for all children. The shots will still be available, but critics worry about more confusion and fewer vaccinations.

Healthcare leaders offer their projections on the opportunities and challenges in the year ahead.

Once a star linebacker with the Pittsburgh Steelers, he has established a fund to help those battling spinal cord injuries. He talks about his journey and his work to help others.

The White House has said kids are getting too many shots and has directed the Health Department to examine what other countries are doing. Medical groups worry about the spread of preventable diseases.

The Department of Health & Human Services is threatening to block hospitals from Medicare and Medicaid funding if they provide such care.

The outlet evaluates hospitals and their complication rates for newborns, c-sections and other measures. The analysis shows fewer hospitals performing C-sections.

The health system has received national recognition over the past year. Dr. Phillip Chang, CommonSpirit’s chief medical and quality officer, talks about the keys to improving patient care.

As many as 300,000 people hospitalized survived conditions that would have proven fatal in 2019, according to a new report from the American Hospital Association and Vizient.

The head of the American Medical Association had surgery last year to remove a brain tumor, and his experience drives him to push for federal research funding.

The new facility in Orange County will open its doors Dec. 1. Annette Walker, president of City of Hope Orange County, talks about the new hospital and the services it will provide.

The health system focusing on cancer is opening a new hospital in Orange County, California. Dr. Ed Kim talks about the need to go beyond current treatments.

The growing company, which recently acquired Clarity Software Solutions, is working with providers and health plans to improve the patient experience and build loyalty.

Medicare policies for end-stage renal disease have had a chilling effect on innovation in patient care.

Some states fare consistently well in the group’s patient safety report card, while a few don’t have any A-rated hospitals.

For the first time, the patient safety group is offering perspective on the performance of large health systems, in addition to individual hospitals. Leapfrog CEO Leah Binder talks with us about the change.

The organization offers a new look at health systems in its new report card on patient safety. Check out the grades for HCA Healthcare, CommonSpirit, and other large organizations.

A new survey of healthcare executives shows it’s emerged as a top priority, even as they acknowledge some digital investments have been slow to show returns.