Patient Experience

Our panel examines the changing role of health systems in terms of keeping communities healthy and reaching those who aren’t going to hospitals.

From crisis to continuity: we must rethink mental health design for the reality of chronic care.

The system is planning to transform Hartford Hospital, its flagship campus. Plans call for a 14-foot tower, private smart rooms, and a revamped emergency department.

Matt Kull, chief information and digital officer of Inova, talks about the Virginia health system’s use of AI to expand capacity and get patient care more quickly.

Dr. Margot Savoy says it’s important to listen to patients with concerns about vaccines. But she says physicians must provide clear, unambiguous guidance on getting vaccines.

Garrett Blair of Sentara Health talks about keys to protecting patients in hospitals, making it an organizational focus, being accountable and empowering staff to flag problems.

Dr. Margot Savoy of the American Academy of Family Physicians offers guidance to deal with the rising number of patients who are wary of vaccines.

The president calls for spacing out the MMR vaccine into single shots. The American Academy of Pediatrics, the American Medical Association and others say the White House’s executive order puts children at risk.

Karen Goyette of Hartford talks about the growing focus on ambulatory care, the expansion of urgent care and providing more virtual options.

Our panel of healthcare leaders talk about the need to build trust in the use of AI.

More people are likely to have, or soon get, insurance coverage for remote patient monitoring, which may help patients spot problems earlier.

The long-running rankings command widespread attention. Ben Harder of U.S. News talks with us about this year’s list.

U.S. News refined its methodology on its ranking of the top hospitals, and plenty of smaller hospitals earned honors.

The patient safety organization expanded its Ambulatory Surgery Center Reporting Program. Leapfrog CEO Leah Binder talks with us about transparency, consumer demand, and employers anxious for more information.

Dr. Margot Savoy, chief medical officer of the American Academy of Family Physicians, outlines steps for treatment, public messaging, and educating staff.

Dr. John Deeken of Inova Health talks with us about the benefits for patients and hospitals, the results of a recent study, and offers advice for health systems looking to adopt the model.

Paul Hiltz, CEO of Naples, and Dr. Bryan Kelly, CEO of HSS, talk about collaborating on an orthopedic hospital in Florida, expanding services, and the benefits of teaming up without merging.

The health system has developed a network of thousands of smart rooms and is adding more. Dr. Valerie McKinnis of AdventHealth talks about the effort to transform patient care.

Top leaders talk about the mounting challenges of serving patients while dealing with insufficient reimbursements. They’re also preparing for looming Medicaid cuts.

The organization’s AgeTech Collaborative works to boost startups and is also partnering with the HLTH conference. AARP’s Andy Miller talks with us about the growing longevity economy.

Robert F. Kennedy Jr. and Dr. Mehmet Oz are asking hospitals to take the pledge, but also referred to compliance to maintain Medicare funding.

Hospitalists should be guiding not just the inpatient course, but the patient’s journey across the full continuum of care.

Childhood cancer still sits inside a system that underserves it at nearly every level: research, care access, drug development and long-term survivorship.

States will face new rules in funding Medicaid. Mary Mayhew, CEO of the Florida Hospital Association, says new federal rules are threatening vital programs.

The Trump administration has sent warning letters to 500 hospitals, and a message. Healthcare leaders see growing public demand for simpler information on pricing.