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The company’s technology helps patients navigate sprawling hospitals, along with scheduling and billing. CEO Joshua Titus says Gozio’s platform helps hospitals see higher patient engagement.

Gozio Health looks to help hospitals move in the right direction

The company employs chatbots with natural language to connect with patients on mobile phones. CEO Greg Johnsen touts the ease of the technology for consumers.

Lifelink Systems uses conversational AI to engage patients

Sossong, who leads the company’s behavioral health efforts, spoke with us about the stress of the pandemic, expanding services to rural areas and integrating mental health with primary care.



Amwell’s Anthony Sossong talks about telemedicine, kids and mental health

More than 1,300 centers nationwide are getting grants to improve data reporting, which should also improve health equity, the Health and Human Services Department says.

HHS awards nearly $90M to community health centers to get better data

The Centers for Medicare and Medicaid Services dropped a plan to suppress some safety reporting after pressure from patient advocates. The Leapfrog Group cheered the move.

Feds will report patient safety data, but hospitals won’t face penalties

Health systems with more doctors and palliative services saw fewer patients bounce back to the hospital, a recent study found.

University Hospitals wins American Hospital Association Quest for Quality Prize

Inga Shugalo is a Healthcare Industry Analyst at Itransition, a custom software development company headquartered in Denver, Colorado. She focuses on Healthcare IT, highlighting the industry challenges and technology solutions that tackle them.

Automated solutions help measure the patient experience efficiently, gain essential insight into what patients think, and allow providers to act on that knowledge.

Measuring patient experience: Evaluating healthcare quality with modern tech | Inga Shugalo

A survey of executives find recruiting and retention are top challenges, along with improving the patient experience and expanding digital health options. 

Federally Qualified Health Centers battling issues with staffing, digital technology

Only 2% of the nation’s hospitals earned recognition from the Lown Institute. Some were singled out for their success even with a high concentration of COVID-19 patients.

Patient Experience