Patient Experience

Combining innovative technology with personal attention to improve patient outcomes and drive value-based care initiatives

There are greater incidences of cancer among younger women, and Black and Native Americans have higher mortality rates, according to new figures from the American Cancer Society.

Dan Nardi talks about the firm’s partnerships with health systems, efforts to reduce unnecessary ED visits and offering more relief for patients and providers.

Health systems and clinicians can’t ignore it or throw up their hands. Dr. Geeta Nayyar, author of ‘Dead Wrong,’ talks about battling misinformation on social media, building trust, and the business case for providers.

Gallup’s annual survey finds nurses continue a streak covering more than two decades. Doctors rate higher than most professions, but their support has dropped.

Lawmakers say private equity firms are focusing on profits, hurting hospital operations and patient care. A new study links private equity ownership of hospitals to declines in care.

Rady Children’s Hospital San Diego and Children’s Hospital of Orange County have come together. The merged organization is now known as Rady Children’s Health.

Healthcare leaders offer predictions on trends regarding women’s health, cancer care, behavioral health, and more.

Interdisciplinary care providers offer comprehensive services and encourage collaboration among all members of the care team.

These stories on the patient experience resonated with readers over the past 12 months.

R. Lawrence Moss, CEO of Nemours, talked with us about the plans, which include expanding the emergency department of its Florida campus and its maternal and fetal health program in Wilmington.

The patient safety group recognized less than 140 hospitals. Leah Binder of the Leapfrog Group talks about the honors and the qualities of the top hospitals.

The company’s founder talks with Chief Healthcare Executive® about weight loss drugs, the rise in in-person appointments, what customers are seeking and more.

After examining more than 800 hospitals, U.S. News & World Report unveils its 2025 list of the top hospitals for maternity care. Jennifer Winston of U.S. News talks about the rankings.

Gary Jessee, who has spent many years working with Medicaid, talks about the implications of new federal regulations in the latest podcast from Chief Healthcare Executive®.

More than half of all reviews are negative, according to a new study from the University of Pennsylvania. Hospital ratings tumbled in the pandemic and haven’t fully recovered.

Patients are routinely stuck in emergency departments for days, or longer, which is hurting patients and staff. A recent study also says it’s adding costs to hospitals.

The group released its Fall 2024 hospital safety grades and finds encouraging progress after problems during the pandemic. Katie Stewart of The Leapfrog Group talks about the improvements and building on those gains.

Dr. Myechia Minter-Jordan, the new leader of the AARP, talks with Chief Healthcare Executive about her goals and why it's such a pivotal moment for the organization.

The website named top performers in a host of specialties. Brad Bowman of Healthgrades talks about the awards and the continued shift toward outpatient care.

Continuous glucose monitors can empower people with diabetes to make more informed decisions, if patients use them regularly.

Dr. Bishow Shrestha of WellSpan Health talks about using the devices to help change behavior and avoid complications. He says patients feel more connected.

The singer recently discussed dealing with the disease, a twist in his diagnosis, and using continuous glucose monitors.

Brad Kittredge, co-founder of the telehealth company, talks about reaching more people in underserved communities and at risk of suicidal ideation.

A new study outlines a dramatic increase in patients opting for GLP-1 drugs, and a drop in those opting for surgery to deal with obesity.