Managing the healthcare staffing crisis: Sustainable strategies to empower patients, retain staff and drive efficiencyApril 11th 2022
Administrative healthcare staff are experiencing burnout at record rates. Now is the time to understand what may be driving turnover at your organization and implement sustainable strategies to reverse the trend.
10 Signs That It May Be Time to Outsource Your Hospital Call CenterApril 5th 2022
You and your staff work hard to provide the best care. You may not know when it's time to pull the plug on a deficient call center transition services to a professional firm. This whitepaper reveals 10 signs that it might be time — and how to proceed if it is.
Health System Optimizes Scheduling with Patient Access Center ServicesApril 5th 2022
Learn how Einstein Healthcare Network successfully streamlined patient scheduling for approximately 700 providers and strengthened customer service for more than 65,000 patient calls monthly with Change Healthcare's Patient Access Center Services.