Patient Experience

Workers have seen discrimination against patients, according to a Commonwealth Fund report. Black and Latino workers are more likely to say they’ve witnessed racism.

AccessOne’s 2023 consumer survey paints a vivid picture of the average American’s financial struggles and what healthcare organizations can do to help them.

The new ‘guided search’ feature aims to make it easier to match with the appropriate provider. Oliver Kharraz, the company’s CEO and founder, talks about the new tool.

In the last week of 2023 and the first two weeks of 2024 alone, 4,810 people 65 and older lost their lives to covid — a group that would fill more than 10 large airliners.

ECRI, the patient safety organization, released its annual list of 10 technology trouble spots. Marcus Schabacker, CEO of ECRI, talks with us about taking steps to protect patients.

Mark Lieberman, president and co-founder of Force Therapeutics, talks about his digital care platform aimed at patients with musculoskeletal conditions.

Brad Bowman talks with Chief Healthcare Executive® about the 2024 rankings, and common traits among those receiving top honors.

The organization examined more than 4,000 hospitals in compiling its annual rankings. Some of the best come from high-profile systems, and some lesser-known names received top honors.

In new data from the American Cancer Society, colorectal cancer has become the leading killer of young men, while breast cancer is the leading cause of death in young women.

New York’s public hospitals issued a masking policy in patient areas, and other health systems in several states have required staff and visitors to wear masks in recent weeks.

These episodes of the Data Book podcast gained the most attention over the past year.

These stories focused on patient care resonated the most with readers.

Leaders offer their perspective on health systems in the new year, including areas of promise and challenges to overcome.

There have been sharp increases in patients being admitted with respiratory illnesses, and children’s hospitals are nearly as full as they were a year ago, the CDC says.

Alicia Jackson, the founder and CEO, talks with Chief Healthcare Executive® about her company and the lack of awareness of the issues women are facing as they age.

The company’s chief executive and founder talks with Chief Healthcare Executive® about the coming year, and a new Zocdoc report on what patients want.

The digital health company is collaborating with Qualtrics to put more patient feedback in health records. Adrienne Boissy of Qualtrics talks with us about the partnership and the push for patient-centered care.

The watchdog group unveiled its top hospitals and top ambulatory surgical centers for 2023.

The northern Virginia system has high hopes for the donation. Shashank Desai of Inova talked with us about improving care and expanding prevention efforts.

Services such as Buy Now, Pay Later and Pay-Over-Time are helping people afford healthcare services that were out of reach, Austin Talley writes.

Mortality rates rose significantly from 2018 to 2021, according to an NIH study.

The plans call for a 12-story tower for inpatient care. Elizabeth Wako, CEO of Swedish Health Services, says it will be a ‘state-of-the-art’ facility for the Pacific Northwest.

Nearly 1 in 3 hospital patients have diabetes. As American Diabetes Awareness Month draws to a close, health systems should focus more on those patients, Leah Binder writes.

Health systems are seeing gains, particularly in outpatient revenue, according to the latest National Hospital Flash Report.

Morbidity and mortality for mothers and infants continues to be far too high. Elizabeth Cherot, March of Dimes CEO, talks about the new report and what can be done to improve outcomes.