Ogi Kwon on the Impact of Revenue Cycle Management on Patient Experience

R1 RCM provides revenue cycle management services so providers can better focus on what matters— taking care of patients, said Ogi Kwon, a manager in the regulatory team at R1 RCM's advisory and assurance department. Issues that happen at the end of the revenue cycle process or near the end often could be prevented or mitigated by implementing processes early on, Kwon explained in an interview with Chief Healthcare Executive™.