Patient Experience

Experts say they’re alarmed by the increase in maternal mortality during the COVID-19 pandemic. Black women are much more likely to die of pregnancy-related complications.

Nearly half of adults with medical debt have been contacted by collection agencies, and some patients with lower-incomes aren’t getting discounted rates, according to the Urban Institute.

ECRI, a nonprofit focused on protecting patients, releases its annual list of the most pressing concerns. Marcus Schabacker, CEO of ECRI, talked with us about the leading issues.

As ECRI releases its annual report on the top threats to patient safety, the organization’s leader urges hospital executives to put a higher priority on reducing preventable mistakes.

The organization examined thousands of hospitals but only a select group took prizes in patient safety and the patient experience. Four problems make up the bulk of safety events, the study found.

Healthgrades has announced its recipients of patient safety awards, and Brad Bowman talks about the importance of focusing on critical problems.

Ankoor Shah of Accenture talks with Chief Healthcare Executive about the need for better data, and why technology is a key element in closing disparities.

The retailer is adding 28 new locations in Texas, Arizona and Missouri. It comes as other retailers are getting into healthcare delivery.

Kevin Olson is the chief information officer of Jupiter Medical Center, one of south Florida's top hospitals. He talks about digital transformation, cybersecurity and helping patients.

In other news, SelectHealth names a new chief executive, Jefferson hires a chief financial officer, and others take new leadership roles.

More Americans are opting for the home instead of nursing homes or other long-term care facilities. Lissy Hu of WellSky talks about the need to ensure patients get what they need.

Some patients are less likely to adhere to cancer screening programs, researchers say. Clinicians lack knowledge in treating transgender patients, a barrier that must be addressed.

About half are providing some price data, but many are offering information that is incomplete, according to Patient Rights Advocate.

The company says it secured more than $1.7 billion to aid patients in 2022. Vince King of TailorMed talked with Chief Healthcare Executive about the company and its prospects for growth.

He talks with Chief Healthcare Executive about the growth of hospital-at-home programs, Best Buy’s purchase of Current Health, and how leaders can help make home-based care succeed.

Clinics must take new approaches to nurture the relationships they built during the pandemic and ensure they are delivering the experience that will encourage patients to return.

A Qualtrics survey found healthcare workers have a wide number of frustrations, and nearly 4 in 10 said they are considering finding other jobs.

The polling organization also reported the largest year-over-year increase in deferred healthcare since first tracking the issue in 2001.

The organization evaluated nearly 4,500 hospitals and measured their performance among common procedures.

Nearly half of all Medicare beneficiaries are enrolled in Medicare Advantage programs. Insurers hailed the milestone, but lawmakers have pressed for reforms, citing delays in approval for treatments.

Generally, cancer rates aren’t dropping as quickly in women. And Black women with breast cancer are far more likely to die than white women.

Researchers found about a quarter of adverse events are preventable, according to a new study. But many hospitals rely on voluntary reporting, so some adverse events likely aren't being captured.

From finding primary care doctors to areas without obstetrics services, patients are struggling to get the care they need. Stephanie Kovalick of Sage Growth Partners talks about the implications for healthcare providers.

The company touts the value of its software in helping hospitals serve more patients and unlock their capacity. Sanjeev Agrawal, LeanTaaS president, spoke with Chief Healthcare Executive about the firm’s growth.

The Buffalo Bills player remains hospitalized as millions pray for his recovery. Doctors stress the importance of CPR training, since most who suffer cardiac arrest outside a hospital don’t survive.