Tiffany Mura

home / authors / tiffany-mura

Tiffany Mura is strategic lead of healthcare at Stone Mantel, a consultancy focused on the customer and employee experience.

Articles

We need more meaningful metrics for patient experience | Viewpoint

We need more meaningful metrics for patient experience | Viewpoint

July 23rd 2023

While companies value customer loyalty, what people want from the healthcare industry is value for their time.

© 2024 MJH Life Sciences

All rights reserved.