Patient Experience

Most executives describe it as a top priority, but only about a third have money allocated for health equity efforts. Ankoor Shah of Accenture outlines steps hospitals should consider.

The conference highlighted exciting opportunities for technology to dramatically improve healthcare, along with some formidable obstacles. Here are nine key takeaways from a memorable week.

More than 400 hospitals were honored with the Healthgrades 2022 Patient Safety Excellence Awards. The group’s report also cited four common incidents affecting the health of patients.

In an overview of the state of healthcare, leading experts talked about what needs to happen from the perspectives of providers, doctors, patients and payers.

Elsevier Health partnered with Ipsos for its first ‘Clinician of the Future’ report. Healthcare professionals say they’re worried about increasing technology demands and a shortage of doctors and nurses.

ECRI, a nonprofit group focused on improving safety in healthcare, has released its annual analysis. The group’s president offers suggestions for hospital leaders to protect patients.

A University of Michigan study looked at the factors adults 50-80 consider when deciding on surgery.

A study of online reviews revealed overt acts of racism, intimidation and dehumanizing treatment. Healthcare organizations should pay attention to those reviews and look for ways to get better.

The group examined hospitals with the highest volume of coronavirus patients in the first several months of 2020. Healthgrades’ chief medical officer says it’s a way to recognize providers who delivered exceptional care.

A recent study found evidence of bias in electronic health records. Michael Sun, the study’s lead author, talks about the implications and steps healthcare leaders should be taking.

More people are using telehealth and say they will continue to do so beyond the COVID-19 pandemic, according to Doximity. But there are differences in some groups worth noting.

The pandemic has wiped out years of progress in improving the safety of patients, federal officials say. More must be done to protect patients and workers, and more federal oversight could be in the mix.

Most healthcare executives say they’re worried inaccurate patient data is hurting outcomes and costing them money. The CEO of Verato says it’s something leaders must address.

The New York technology company’s software allows people to fill out paperwork and pay before appointments. Yosi Health offers convenience for providers and patients, CEO Hari Prasad says.

Only 12% of American adults are proficient in health literacy. Providers need to find ways to communicate with patients in ways they can understand.

It's not a popularity contest. The focus is on patient outcomes, and top honorees must show consistency over time, the company says.

The Healthcare Executive Group surveyed its members as the industry deals with change at many levels.

In other news, the Cleveland Clinic appoints a new digital officer and the University of Iowa hospital system selects an interim CEO.

The Department of Health and Human Services advised healthcare providers that withholding treatment for those with disabilities violates federal law.

Telehealth use has grown tremendously during the pandemic, but there are gaps in usage, according to a report from the U.S. Department of Health and Human Services. There are concerns about access to video telehealth services.

Roughly two out of three people of color said they canceled or delayed healthcare services during the pandemic, the report said.

As more care is shifted to the home, payers must support better reimbursements for providers, Greenstein said.

At the end of the day, it’s all about meeting the needs of patients. Take a look at our most-read stories on how healthcare systems are finding new ways to serve patients.

Look back at some compelling stories and interviews about emerging technologies and solutions in the healthcare industry.

These were CHE's most popular podcasts over the past year. Check out these fascinating conversations.