
Medicaid expansion is not a panacea for other challenges that safety net hospitals face, and the infusion of coverage may have created longer wait times.

Medicaid expansion is not a panacea for other challenges that safety net hospitals face, and the infusion of coverage may have created longer wait times.

Kaiser Permanente authors said having a highly integrated health system strengthened the shift to video medical visits as the pandemic hit.

The chief consumer officer for UnitedHealthcare explains her priorities and challenges for 2021.

Health systems should ask two questions before deciding if they need a patient experience officer, one expert suggests.