Patient Experience

As more payers shift seniors from in-patient facilities and back toward their homes, more patients need assistance, a new study shows. The burden on patients and families isn’t fully understood.

Mark Spinner, CEO of AccessOne, discusses some of the financing concerns that patients expressed in a recent AccessOne survey as well as some solutions that hospitals and health systems can implement to improve communication and price transparency.

The state's hospitals are dealing with serious capacity issues and a shortage of healthcare workers.

The federal policy led to more outpatient stays initially, but the rate of change has flattened. The rule carries substantial costs for hospitals.

More hospitals are now offering acute care at home. It’s another indication of how the COVID-19 pandemic is driving changes in hospitals and healthcare.

In New Hampshire, where several rural delivery units have closed in recent years, the driving time more than doubled.

Gathering and having access to an enormous amount of data isn’t the most important thing; using that data at the time of need to influence care choices is crucial, said Jim Adams, chief innovation officer, AllianceRx Walgreens Prime.

The hospitals are participating in a federal effort to collect and study the health data of women and babies. The hope is to reduce disparities in outcomes among racial and ethnic groups.

Hospital systems play a vital role in vaccinating children ages 5-11. But, they are setting up clinics amidst a staffing crunch, even while facilities are packed with patients.

The study concluded that some return visits within 30 days could have been avoided with better communication about medications and post-discharge plans.

Panelists during a session at the Galien Week of Innovation discussed their technological innovations that allow for a health system with a more connected patient.

Healthcare needs to adapt so Medicare beneficiaries can select the care setting that’s most appropriate for their health, safety and quality of life when they require care after a hospitalization.

Joe Polaris, senior vice president of product and technology at R1 RCM, discussed how price transparency can increase hospital revenues and address patient concerns regarding exorbitant healthcare costs as well as the impact that CMS’ new price transparency rule could have on hospitals.

Patients expect more convenient communication options and user-friendly technology from healthcare providers now.

Patients receiving care at Memorial Sloan Kettering preferred telemedicine visits over in-office visits with similar satisfaction scores.

Solving operational challenges starts by looking at operating models and staffing from a new perspective.

Tomer Shussman and Hila Glick of OneStep, a physical therapy app, discussed the challenges with traditional physical therapy, how OneStep improves the proportion of patients who complete their therapy, and more.

The number of patients presenting in the emergency department (ED) with alcohol and substance use disorders is on the rise, but hospitals are not equipped to treat addiction.

An increase in new COVID-19 cases and hospitalizations among unvaccinated individuals cost nearly $3.7 billion August, according to report from the Peterson-KFF Health System Tracker.

Automated patient engagement technology can streamline communications without excessive costs, implementation challenges or healthcare providers losing the "human touch."

Economic stability, and its contributing factors, are a fundamental determinant currently impacting the health and well-being of many individuals.

Scientists warn against a severe upcoming flu season and a continued possibility of a twindemic, in which COVID-19 and flu epidemics overwhelm hospitals.

Several problems exist with current programs that address social determinants of health (SDOH); however, a new social model aims to combat these issues and improve the programs’ effectiveness.

Rural hospitals that merged reported reduced mortality and improved quality of care for six conditions.

Most healthcare revenue cycle teams use productivity standards or quotas to meet goals, which requires insight into how long these tasks can take.