How Dartmouth Health strategically leverages locum tenens and flex workforce models to expand access, protect physician well-being, and capture full return of investment (ROI) through payer enrollment
Matt Brown and Andrea L. Leland, MBA, CPRP, explain how Dartmouth Health has shifted from using locum tenens reactively to deploying them as part of a growth strategy, balancing patient access with provider sustainability. Enrolling every provider—locums included— prevents revenue leakage and strengthen organizational ROI. Beyond finances, the strategic use of contingent labor also reduces burnout, ensures continuity of care, and advances mission-driven patient outcomes.
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