Feature|Videos|March 12, 2026

Turning Intelligence Into Impact: How Smile Omni Executes at Scale

Smile Digital Health’s Intelligence Hub operationalizes computable clinical knowledge into measurable outcomes. Learn how payers and providers use unified data, digital HEDIS, and guideline-driven intelligence to close care gaps, reduce friction, and deliver real ROI.

This is sponsored content from Smile Digital Health.

Healthcare leaders today frequently feel like they are drowning in point solutions, which often leads to fragmented systems that add administrative layers instead of streamlining them.

One of the primary pressures resulting from this fragmentation is the friction between payers and providers, who often lack a unified view of clinical data when trying to close care gaps.

In this video, Rob Reynolds, Vice President of Clinical Intelligence at Smile Digital Health, discusses how a platform approach can replace these silos with a unified solution.

Reynolds dives into how the Intelligence Hub captures every step of a complex calculation, effectively telling the entire story of a clinical decision. Then, these valuable intermediate results can be reused for multiple use cases like prior authorization and quality measures.

By utilizing standards like FHIR and CQL, both payers and providers can view the exact same data simultaneously to facilitate more meaningful conversations. Reynolds also outlines how implementing standardized clinical logic a single time allows organizations to achieve an economy of scale, significantly reducing costs and risks while ensuring consistent, accurate results across the entire healthcare ecosystem.

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