Heather Bonome, Pharm.D.: Telehealth Has Improved Collaboration Between Providers

Video

While telehealth is traditionally defined as between a patient and their provider, the use of telehealth to connect providers has been important, said Heather Bonome, PharmD, director, pharmacy URAC.

While telehealth is traditionally defined as between a patient and their provider, the use of telehealth to connect providers has been important and has allowed for better collaboration, said Heather Bonome, Pharm.D., director, pharmacy URAC.

Transcript

So, there's a lot of different definitions to telehealth. A lot of times we think of telehealth as being a video chat between a patient and a provider. But telehealth can be defined as a patient of provider, a provider to patient or provider to provider. So, there's the whole concept of provider to provider, which is also really critical.

And there are a lot of different platforms that we've seen that enable providers to communicate that way and really collaborate at a whole different level. A lot of health system specialty pharmacies that already have a platform for that kind of interaction have really been able to embrace that and connect with the clinics that are prescribing it in a whole different way. And we've seen that increase pretty significantly.

Newsletter

Get the latest hospital leadership news and strategies with Chief Healthcare Executive, delivering expert insights on policy, innovation, and executive decision-making.

Recent Videos
Image: ©Rawf8 - stock.adobe.com
Image: Ron Southwick, Chief Healthcare Executive
Images: ANA, ENA, AACN, and AONL
© 2025 MJH Life Sciences

All rights reserved.