AI & Data Analytics

Business

Cybersecurity

Data + Technology

Diversity, equity and inclusion

Financial Decision Making

Health equity

Healthcare Transformation

Interoperability & EHRs

Leadership

Management

Medical Devices

Mergers and Acquisitions

Patient Experience

Point of Care Tools

Politics

Pop Health Tech

Precision Medicine

Product Solutions

Providers in Practice

Technology

Telehealth

Virtual Care

News

Media

Medical World News

Peer Exchange

Podcasts

Videos

Webinars

Conferences

Resources

Subscribe

Advertise

Editorial

Contact Us

Terms and Conditions

Privacy

Do Not Sell My Personal Information

Chief Healthcare Executive

LinkedIn

Twitter

Spotlight

Topics

Mergers & Acquisitions

1rem

Topic

On this week's episode of Data Book, Chief Healthcare Executive spoke with Dedi Gilad, CEO and co-founder of TytoCare, an at-home, handheld exam kit and app. We discussed the evolving technology of a virtual visit, the current state of remote patient monitoring and more.

On this week's episode of Data Book, Dedi Gilad, CEO and co-founder of TytoCare, discusses the evolving technology of a virtual visit, the current state of remote patient monitoring and more.

TytoCare Is Putting the Power of the Medical Exam in a Patient’s Hands

On this week's episode of Data Book, Chief Healthcare Executive spoke with Jesse Fasolo, director of technology, infrastructure, and cybersecurity at St. Joseph’s Health in Paterson, New Jersey. We discussed cybersecurity for hospitals and health systems, the biggest threats and points of vulnerability, how attackers are evolving, how to respond when there is a breach and more.

On this week's episode of Data Book, Jesse Fasolo, director of technology, infrastructure, and cybersecurity at St. Joseph’s Health, discusses cybersecurity for hospitals and health systems, the biggest threats and points of vulnerability, how attackers are evolving, how to respond when there is a breach and more.

Cybersecurity Precautions Protect Patient Data and Care Delivery

On this week's episode of Data Book, Chief Healthcare Executive spoke with Charlotte Lee, MBChB, of Big Health, a digital therapeutics company. We discussed how the country of Scotland is taking steps to make a digital therapeutic solution for anxiety and insomnia available nationally to all residents, the importance of improved access to mental health care, reducing perceived stigma for mental health care and more.

On this week's episode of Data Book, Charlotte Lee, MBChB, of Big Health, a digital therapeutics company, discusses digital therapeutic options for anxiety and insomnia, the importance of improved access to mental health care, reducing perceived stigma for mental health care and more.

Big Health Is De-Stigmatizing Mental Health and Providing Broad Access With Digital Therapeutics

On this week's episode of Data Book, Chief Healthcare Executive spoke with Tomer Shussman and Hila Glick of OneStep, a physical therapy app. We discussed the challenges with traditional physical therapy, how OneStep improves the proportion of patients who complete their therapy, as well as future uses for the technology being utilized in the app.

Tomer Shussman and Hila Glick of OneStep, a physical therapy app, discussed the challenges with traditional physical therapy, how OneStep improves the proportion of patients who complete their therapy, and more.

Podcast: Moving Healthier With the OneStep App

On this week's episode of Data Book, Clay Ritchey, CEO of Verato, a next-generation patient-matching solution for healthcare, speaks with Chief Healthcare Executive. He discusses how patient-matching technology can alleviate stress for providers and improve patient care. He also talks about the financial benefits this technology can have for hospitals and health systems, as well as potential data privacy concerns.

Clay Ritchey, CEO of Verato, highlights the administrative and financial benefits that patient-matching technology can provide hospitals and health systems, as well as how it can improve the patient experience.

Podcast: Match Made in Hospitals — Patient-Matching Technology Can Improve Healthcare

On this week's episode of Data Book, Chief Healthcare Executive™ spoke with Punit Soni, CEO and founder of Suki, an artificial intelligence (AI) platform that streamlines administrative work for providers as a means to reduce burnout. We discussed how this tool helps reduce burnout among healthcare professionals and how this technology can be used in a post-pandemic world. We also talked about some of the misconceptions about how AI can be used in healthcare and the role that it should serve.

Punit Soni, CEO and founder of Suki, delves into how artificial intelligence (AI) can be used to address burnout among healthcare professionals, as well as misconceptions about the purpose that this technology should serve in healthcare.

Podcast: Addressing Provider Burnout and Work Overload: What is the True Purpose of AI in Healthcare?

On this week's episode of Data Book, Chief Healthcare Executive™ spoke Blair Childs, senior vice president of public affairs at Premier. We discussed potential for the Improving Seniors’ Timely Access to Care Act (

) to be signed into law and how it will improve access to care for patients by changing how prior authorizations are done. We also talked about how machine learning and artificial intelligence (AI) technologies can help health systems adjust if the bill is signed into law and how they can help automate prior authorizations.

Blair Childs, senior vice president of public affairs at Premier, explains how the Improving Seniors’ Timely Access to Care Act could revolutionize how prior authorizations are conducted and how machine learning technologies can help health systems adapt if it is signed into law.

Podcast: How AI and the Improving Seniors’ Timely Access to Care Act Can Revolutionize Prior Authorizations

On this week's episode of Data Book, Chief Healthcare Executive™ spoke with Tom Knight, founder and CEO of Invistics, to discuss the dangers of drug diversion in healthcare institutions and how machine learning technology can help solve this issue and prevent it in the future. We also discussed how the COVID-19 pandemic has impacted the frequency at which drug diversion happens and how that’s expected to change as the pandemic comes to an end.

Tom Knight, founder and CEO of Invistics, discusses how the COVID-19 pandemic has highlighted the need for better solutions for drug diversion, where healthcare employees commit medication theft, within their healthcare organizations and how technology can help resolve the issue.

Podcast: Addressing the Dangers of Drug Diversion in Healthcare Settings with Tom Knight

Technology is everywhere in healthcare, and the list of ways that digital solutions can improve health outcomes and cut costs is endless: technology is used to improve consumer engagement, identify patients who are at risk of events like a heart attack, and increasingly to help different parts of the healthcare system to talk to each other.

But when technology falls short of its promise, it can add costs and burdens for those who use it. The best example might be the electronic health record.

Next-generation digital providers are helping to leverage technology to find the value long promised. Today, DataBook welcomes CitiusTech, a next-generation specialist provider that works with payers, providers, medical technology and life science markets.

In an interview recorded earlier this year, Chief Healthcare Executive Associate Editorial Director Mary Caffrey spoke with 2 leaders of Citius Tech about meeting healthcare challenges with digital solutions. Her guests are Sridhar Turaga, the senior vice president for Digital Innovation & Data Science, and Shyam Manoj Karunakaran, who is senior vice president and market head for Health Plans.

In June, after this interview was recorded, Citius Tech announced an acquisition of SDLC Partners of Pittsburgh, expanding its footprint in the payer solutions space.

In an interview recorded earlier this year, Chief Healthcare Executive Associate Editorial Director Mary Caffrey spoke with 2 leaders of Citius Tech about meeting healthcare challenges with digital solutions. 

Podcast: Using Digital Solutions to Address Technology Shortfalls with Citius Tech Senior VPs

On this week's episode of Data Book, Chief Healthcare Executive™ spoke with Kate Cordell and Ken Knecht, cofounders of Opeeka. We discussed how their Person-Centered Intelligence Solution can help children and their families better manage and coordinate mental health services across multiple agencies. We also talked about how this tool can improve the workload of physicians, emergency department staff, and health care costs.

Kate Cordell and Ken Knecht, cofounders of Opeeka, discuss their company’s Person-Centered Intelligence Solution and how it can help children and their families manage and coordinate their mental health concerns as well as the benefits the tool can have on health systems.

Podcast: How Person-Centered Technology Can Help Children and Health Systems Manage Mental Health Care

Exacerbated most recently by the pandemic, physician burnout has been particularly pervasive. Prospectively tracking metrics in the electronic health record (EHR) may identify physicians at high risk of departure.

Analysis of EHR record use identified physicians at high risk of departure

Penn Medicine’s automated text system prompted more patients to get to the hospital sooner. It could offer more possibilities for monitoring patients with other health issues.

Text messaging system saved the lives of COVID-19 patients, study finds

The hospitals are participating in a federal effort to collect and study the health data of women and babies. The hope is to reduce disparities in outcomes among racial and ethnic groups.

More Than 200 Hospitals Take Part In Nationwide Project To Reduce Maternal Mortality

A University of Michigan study shows how wearable devices such as the Apple watch offer a window into the daily lives of thousands, offering valuable research and clinical information.

Smartwatches Provide Wealth of Data for Research and Patient Care, Study Finds

Panelists during a session at the Galien Week of Innovation discussed their technological innovations that allow for a health system with a more connected patient.

Building a Health System With a Connected Patient

While telehealth is traditionally defined as between a patient and their provider, the use of telehealth to connect providers has been important and has allowed for better collaboration, said Heather Bonome, Pharm.D., director, pharmacy URAC.

So, there's a lot of different definitions to telehealth. A lot of times we think of telehealth as being a video chat between a patient and a provider. But telehealth can be defined as a patient of provider, a provider to patient or provider to provider. So, there's the whole concept of provider to provider, which is also really critical.

And there are a lot of different platforms that we've seen that enable providers to communicate that way and really collaborate at a whole different level. A lot of health system specialty pharmacies that already have a platform for that kind of interaction have really been able to embrace that and connect with the clinics that are prescribing it in a whole different way. And we've seen that increase pretty significantly.

While telehealth is traditionally defined as between a patient and their provider, the use of telehealth to connect providers has been important, said Heather Bonome, PharmD, director, pharmacy URAC.

Heather Bonome, Pharm.D.: Telehealth Has Improved Collaboration Between Providers

Telehealth isn't the only enduring technology that was implemented during the COVID-19 pandemic; artificial intelligence (AI) was being used more than ever across Moffitt Cancer Center, said Edmondo Robinson, MD, MBA, MS, FACP, senior vice president and chief digital officer at Moffitt Cancer Center.

What new technologies or services did Moffitt implement during the pandemic that you think have good applications after the pandemic is under control?

A couple of things that come to mind in terms of response to the pandemic in order to make sure that we were still driving our mission to prevent and cure cancer. So one — and this is common, you hear this theme for everyone who responds to the pandemic — which is telehealth, telehealth, telehealth. Right? And so, you know, we pivoted very quickly. We had a 7,500% increase in our telehealth visits. That's come down since the height of the pandemic, but not all the way. So, there's some middle ground in there between where we were before, and where we were at the height of the pandemic. You know, virtual visits are just gonna be a standard channel through which to deliver care. 

And so you know, that there's a whole suite of activity that has to go with that. All the workflows, you know, the technical components, as well as just making sure patients are ready for that. There's a concept of digital health, in terms of literacy, right? So we think about literacy, and then there's health literacy, and then there's digital health literacy, right? And so, we have to actually pay attention to that. 

But in parallel to really, one, getting getting a lot of our employees to work from home, and then doing the virtual visits, something else that happened in parallel and actually continued to accelerate during the pandemic is the leveraging of artificial intelligence throughout the enterprise, though. So, everywhere from predictions of outcomes, like sepsis, to driving our business operations, leveraging robotic process automation, for example, but layering in artificial intelligence so that with AI, the bots are  not just automating, the AI is finding the next opportunity to automate or the AI is fixing the bot if it breaks on its own. Those kinds of concepts.

So again, leveraging AI everywhere from business operations to clinical operations, is another thing that we actually accelerated during the pandemic.

Dr. Edmondo Robinson Highlights the Growing Use of AI

Craig Newman, the chief strategy officer at HealthChannels for ScribeAmerica, discusses how technology can be used to help reduce the amount of time and energy providers spend doing administrative tasks.

How can technology help reduce the administrative workload for doctors so that they can provide better care to patients?

Great question. I think everything is all about how do you make it easier for physicians to focus in on patient care? The last thing we want to do is actually create new sequential processes or new workflows that take the provider away from the patient.

And so, when I think about the model itself, and this is going to be different, again, based on the care environment that the providers working in — I'll just use an ambulatory clinic — I think about segmenting that work pre-visit, during the visit, and post-visit and looking at how we can offset some of that work with technology. For some, the technology is still not up to snuff to offload everything for that provider.

So, let me give you a prime example. So, let's talk about documentation of the physician itself and doing a clinical documentation. There's a whole notion of how do we leverage artificial intelligence (artificial intelligence) to actually drive value at the point of care to help with physician documentation. AI is incredibly effective when we talk about like radiology, or coding, or billing practices because there's tremendous data and very little variability.

Think about your primary care office. You've got different voices, different templates, different processes, different people coming in and out, maybe different caregivers, a ton of variability that exists for providers today. Technology alone — AI and machine learning models — can't solve the problem. And so, I think what we're seeing happen in the market, and what we've done with our product line Speke, is actually blend front-end technology that creates a seamless workflow for the provider. Imagine being able to walk into a room, hit a single button, and it could capture the entire conversation between a patient provider. No periods, no stop phrases, no clicking around in the EMR (electronic medical record), no nothing. And then, you leave the room, you hit stop, you can verbalize something after the fact, move on to your next patient, and never be tethered to the computer. And then, within moments to 24 hours, that note is structured in the EMR.

How did that happen? Well, we take that smart technology optimization process — sort of audio preprocessing, and speaker segmentation and machine learning — we route it to back-end labor to do QA (quality assurance) and CDI (computer design and integration) and then offload the clerical task from the doctor, doing that work behind the scenes a little bit asynchronously. Just by doing that little step, you can free up time. And getting back to that what we talked about previously around time driven activity-based cost, you've got to create time for the physician and offload those clerical tests.

We're seeing the same thing to providers, pre- and post-visit who were using technologies like chatbots or robotic process automation technologies, that can help make sure that we automate as many processes as possible. But then, we still need to make sure that there's human glue involved, who can help them with support strategies like doing comprehensive chart prep, helping tee up where there are care gaps to close, helping them with their specificity, acuity, documentation, or even making sure their charts are completed, efficient, and on time so the bills get out, so they don't have outstanding charts and their DSOs [daily sales outstanding] don't get screwed up throughout the course of the week or month.

So, I think it's a balance of technology and labor working in concert together. It's not an and/or [situation]; it's a both.

Craig Newman: How Technology Can Reduce Administrative Burden for Physicians

Dr. Shereef Elnahal had a tall order when he took the helm of University Hospital Newark on July 1, 2019: improve quality and regulatory compliance, shore up the hospital’s creditworthiness, and build better relationships with labor.

He’d been president and CEO less than a year when the first cases of coronavirus disease 2019 (COVID-19) hit. Three weeks after Governor Phil Murphy declared a public health emergency March 16, 2020, the hospital had seen more than 

 and a staff member had died. The crush of 

 put a new layer of burden on emergency staff, who in normal times are already busy running the region’s only Level 1 trauma center. 

For Elnahal, a New Jersey native who leads the state’s largest safety net hospital after serving as the state’s health commissioner, COVID-19 created an unexpected crisis but also brought attention to 

 in care and outcomes, a topic he’d addressed for years before the pandemic. He will be part of a panel addressing lessons from COVID-19 during 

 2021 Datapalooza and National Health Policy Conference, which runs February 16-18.

™ about the role of data in battling COVID-19, how being health commissioner first helps him in his role at University Hospital, and how he has been inspired by the sense of mission from many of the long-serving employees at University Hospital. “The folks who have been at University Hospital—especially the people have been here for 10, 15 years or longer—tend to be the people you learn from the most as a new leader,” he said. “You learn tremendously from them about what other leaders tried to do ambitiously, and initiatives that failed in the past, or perhaps [were] successful, but then petered out.

“Those folks are really the heart and soul of the organization.”

Dr. Shereef Elnahal had a full agenda when he took the helm at University Hospital Newark. Months later, he faced a new crisis: COVID-19. This week, Elnahal shares lessons from the pandemic at Academy Health's policy conference.