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© 2022 MJH Life Sciences and Chief Healthcare Executive. All rights reserved.
© 2022 MJH Life Sciences™ and Chief Healthcare Executive. All rights reserved.
July 22, 2022
Patients have higher expectations, and hospital executives say the industry must focus more on the customer experience. It was a recurring theme at the American Hospital Association Leadership Summit this week.
July 21, 2022
Eric Martin, vice president of patient services and chief nursing officer at Norton Children’s Hospital, talked about taking care of team members at the American Hospital Association Leadership Summit.
The Cleveland-based system was hailed for its commitment to excellence. Cliff Megerian, the system’s CEO, says the staff aims to deliver care with kindness and compassion.
July 20, 2022
The attacks are costing health systems millions of dollars and threatening patients. Hospital leaders must develop robust defenses and prepare detailed recovery plans, experts say.
They offered their perspectives on succeeding as leaders, building great teams and the importance of empathy.
July 19, 2022
Don’t assume even the strongest staff members are OK. Leaders talked about the need for empathy and how they are tending to the well-being of their teams.
Amid daunting challenges, three health system leaders stress the importance of taking care of their teams and making everyone feel valued.
July 18, 2022
Stevenson, the author of “Just Mercy” and inspiration of the film, has spent his adult life representing the disadvantaged in the criminal legal system. He urged hospital leaders to fight to end disparities in healthcare.
The president of the hospital association said the group will press for federal aid and the continuation of waivers implemented during the pandemic.
July 17, 2022
Ford, the former congressman, and Jennings, a former aide to President George W. Bush, discussed big issues, President Biden's struggles and the likely rematch with Donald Trump.