Throughout history, health crises have forced the healthcare industry to re-think how it operates. In the 21st century, the digitization of healthcare has been brought to the forefront. For example, the COVID-19 pandemic has accelerated the demand for telemedicine with many wanting to receive healthcare services from home.
Most if not all organizations today have an electronic medical records, or EMR system. Although these systems are effective in digitizing and storing patient records, they aren’t adequately designed to handle the deluge of medical documentation that exists, which is crucial in this heavily regulated industry.
This playbook offers strategies for using an enterprise content management system to steer your business towards digital transformation, a state where your organization can manage its processes digitally, efficiently and productively to be better organized, responsive and more agile in how it serves patients.
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